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Return to shop1. Cancellation Policy
Customers may request cancellation of Video Editing Services before the service delivery process begins.
Cancellation requests must be submitted by contacting us through the available contact channels.
2. Cancellation Requirements
Cancellation requests must include:
Customer name
Purchase information
Service details
Reason for cancellation
3. Service Cancellation Restrictions
Once the Video Editing Service delivery process has started, cancellation requests may not be accepted because video editing work and related processing may already have begun.
4. Refund Policy
Eligible refund requests will be reviewed after receiving a valid cancellation request.
Approved refunds will be processed within approximately 3 days.
5. Refund Processing Time
After refund approval, the refund will be issued within approximately 3 days. The actual time for funds to appear may vary depending on the payment provider or financial institution.